Q1. Can I receive information by post, rather than online?

Yes. Just email us with your name and account number.

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Q2. Can I receive all my information online?

Yes. Just email us with your name and account number.

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Q3. What does paper free mean?

We want to make it easy for you to do business with us. Where possible we have put all our paperwork online for you to access in a secure and convenient way: invoices, statements, order details, schedules, etc. We’ll email you when there is something new to look at. You can also view, amend and validate your adverts online.

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Q4. How do you keep me up to date with my account?

We’ll alert you by email whenever there is something new for you to see or if you need to do anything with your hibu account or advertising.

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